Carrie L
EVARTS, KY | 2024 GMC Sierra 2500 HDJanuary 26, 2026Waited over 1 1/2 after scheduled time before they took my truck back for oil change. No communication that they were running behind. The check in service staff was not rude, but they were not a ray of sunshine either. A little more communication and smile goes a long way.Response from Legacy Chevrolet GMC
January 27, 2026Carrie, we regret to hear that you had this experience with us. Here at Legacy Chevrolet GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (606) 656-2003 to discuss ways we can better serve you in the future.Sandra R
LONDON, KY | 2022 Chevrolet 1500 Silverado LTDJanuary 24, 2026Long wait time. I had an appointment and it took 2 1/2 to change the oil and rotate the tires.Response from Legacy Chevrolet GMC
January 25, 2026Sandra, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (606) 656-2003.Carl D
BARBOURVILLE, KY | 2026 GMC AcadiaJanuary 22, 2026Made known I wanted AWD. Even asked the salesman before the paperwork began. Assured me my new Elevation was AWD. It is, in fact FWD.Response from Legacy Chevrolet GMC
January 22, 2026Carl, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (606) 656-2003 to discuss your concerns, as your satisfaction is of utmost importance to us.Ronnie S
LONDON, KY | 2020 GMC TerrainJanuary 20, 2026You all were very courteous and professional!Response from Legacy Chevrolet GMC
January 21, 2026Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!Ernest J
CORBIN, KY | 2021 Chevrolet BlazerJanuary 19, 2026Fast serviceResponse from Legacy Chevrolet GMC
January 20, 2026We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!William F
WALKER, KY | 2025 Chevrolet TraverseJanuary 19, 2026Easy appointment scheduling. Service fast and easyResponse from Legacy Chevrolet GMC
January 19, 2026William, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!Beverly S
LONDON, KY | 2015 Chevrolet EquinoxJanuary 12, 2026Fast and great serviceResponse from Legacy Chevrolet GMC
January 12, 2026We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!Dallas B
EVARTS, KY | 2022 Chevrolet EquinoxJanuary 11, 2026Great serviceLewis M
HARROGATE, TN | 2025 Chevrolet Silverado 1500January 10, 2026Service was excellent thank you!Response from Legacy Chevrolet GMC
January 11, 2026Lewis, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!Loretta S
GRAY, KY | 2022 Chevrolet 1500 SilveradoJanuary 10, 2026Everything was good.Response from Legacy Chevrolet GMC
January 11, 2026Loretta, your satisfaction is important to us, so we want to sincerely thank you for choosing Legacy Chevrolet GMC and we hope to see you again soon!